The five most common questions asked in the first week of uni

The five most common questions asked in the first week of uni


Got a question but feeling a little red-faced or shy? Too afraid to get it answered? You shouldn’t be!

Our Student Central staff will tell you that no question is a silly question. They get 100s of them a week (and they’ve had plenty of quirky questions too).

We spoke to Lisa from Student Central and found out the five most common questions asked in the first week of uni.

  1. How do I add subjects to my enrolment?

You’ll need to visit Online Administration to add subjects to your enrolment. Once you’ve logged-in with your CSU username and password, you can update your personal details as well as add and delete subjects from your enrolment.

For more information visit ASKCSU.

  1. When will I receive an invoice for my subject fees?

If you are deferring your fees via HECS-HELP or FEE-HELP, you won’t receive an invoice from CSU.

For more information on subject fees, see Current Year Fees and Charges

  1. What is the Student Services and Amenities Fee?

The Student Services and Amenities Fee (SSAF) is a compulsory fee for student services of a non-academic nature such as career advice, financial advice, child care, food services and sporting and recreational activities.

Some services which have been SSAF funded include:

  • the Student Portal
  • food and beverage discounts
  • support services such as counselling, career and financial advice
  • this Charlie blog!

For more information visit ASKCSU.

  1. When does the session start?

Visit the Student Calendar for session, term and census dates as well as other key dates.

  1. Where do I get my subject outlines?

Subject outlines are available online through your Interact2 subject sites. Once you’ve logged into the Interact2 dashboard, click on the subject link under ‘My Courses’. A link to your subject outline should appear in the left hand menu. Your subject outlines will be available at least 14 days before the Academic Session starts.

For more information visit ASKCSU.

More FAQs can be found on ASKCSU. Avoid the queues and find out whether your question has already been answered.

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